Shipping

Orders:

Are posted within 1 - 3 working days* of receiving payment.

(*Large quantity/multiple item orders are most welcome but please understand that such orders may well take longer to process & post as all of my items, unless otherwise stated, are handmade to order. Should this be the case for your order you will be notified & informed of the new required dispatch date - please see the 'Wholesale/large Quantity Orders' section of my Terms & Conditions for full details)

Shipping:

I post to the UK & the USA - FLAT RATE SHIPPING on all orders - buy as many items as you like on one order & only pay one postage fee!

UK: £3.50 Tracked - *Estimated delivery time: usually between 1 to 3 working days after dispatch. 

USA: £11.00 Tracked - *Estimated delivery time: usually between 5 to 12 working days after dispatch.

*All orders are sent via Royal Mail with tracking. Shipping times given above are estimates only as I cannot be held responsible for delays incurred by customs, airport/postal strikes, bad weather, pandemics, act of god, misdirection & busy times of year such as Halloween & Christmas. In accordance with Royal Mail delivery requirements: please allow 10 working days for delivery within the UK & for deliveries to the US please allow 25 working days.

WORKING DAYS are classed as Monday to Friday (unless a national or bank holiday). 

NB: Buyers are responsible for any customs and import taxes that may apply.

​My Right to Cancel:

Due to various past shipping issues on occasion I may decide to cancel/refund orders. Circumstances where I may choose to enforce this policy can include but are not limited to: items purchased for or by children under the age of 16 years, previous returnee/addresses, previous orders lost in post, buyer requesting a processing &/or delivery timescale that cannot be met/guaranteed, eCheque payments, deliveries to non-residential delivery addresses that are for college/university housing or non- residential holiday accommodations.

​I do not under any circumstances add messages to the outside of parcels with instructions to be left in unsecure locations, porches or with neighbours as sadly this has proven to be an invite for theft!

​I do not offer UK 'Next Day' or International 'Expedited Shipping'

Non Delivey:
- If for some reason your item could not be delivered & is returned to me, a new shipping fee will have to be paid by 'you' the customer before I can repost.