Returns

 I abide by the UK Distance Selling Regulations entitling you to change your mind and return your item within 14 days of receipt.

For your convenience I ensure that all of my items are photographed prior to packing & all parcels are weight verified prior to shipping.

​​Please contact me prior to returning your order for full return address details & return code.

​Any item being returned must be unworn & in its original condition with all attached tags still in place & suitable for resale. If it does not meet these criteria I have a right (under the Distance Selling Regulations/UK Law) to deduct monies from any refunds where goods show signs of diminished value.

Items must be returned in an equivalent postal box or padded envelope as was received in & include all gift wrapping/organza pouch etc that was originally supplied.

​Return shipping cost must be covered by the customer. A refund will be carried out within 3 working days of receipt of returned goods. The refund will be processed via the original payment source only. Please be aware the time for the refund to reach you may vary depending on the initial payment method used. If applicable, return shipping costs will be refunded once the returned item has been received.

A traceable method of return is encouraged as I am not liable for returns damaged or lost in the post due to poor packaging or third party errors.

Any custom &/or Import taxes if applicable will not be refunded.

For International returns please write across the front of the parcel "RETURNED UK MERCHANDISE"

I do not accept exchanges.

If you should need to contact me regarding a damaged or faulty item please attach photos showing the damage to both the item & outside packaging as I cannot make an insurance claim without these. All damaged/faulty items must be returned before a refund can be issued.

​NON REFUNDABLE ITEMS:
- Items altered by customer after purchase.
- Items where prior allergy, sizing & general unsuitability advice was given either verbally via messages or as stated within the information provided on this site.
- Items worn.